> For the complete documentation index, see [llms.txt](https://revhero.gitbook.io/revhero-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://revhero.gitbook.io/revhero-docs/support/glossary/k.md).

# K

Hotel and revenue management terms beginning with K.

## KPI (Key Performance Indicator)

A number you track to judge how the hotel is performing against its plan.

The ones most hotels watch:

| KPI                      | What it measures                             |
| ------------------------ | -------------------------------------------- |
| Occupancy                | The share of available rooms sold            |
| ADR                      | The average revenue per occupied room        |
| RevPAR                   | Room revenue ÷ available rooms               |
| GOPPAR                   | Gross operating profit ÷ available rooms     |
| CPOR                     | Total cost per occupied room                 |
| Booking lead time        | The average time between booking and arrival |
| Guest satisfaction score | Guest feedback and review scores             |

**See also:** [Occupancy](/revhero-docs/support/glossary/o.md) · [ADR](/revhero-docs/support/glossary/a.md) · [RevPAR](/revhero-docs/support/glossary/r.md) · [GOPPAR](/revhero-docs/support/glossary/g.md) · [Benchmarking](/revhero-docs/support/glossary/b.md)

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