> For the complete documentation index, see [llms.txt](https://revhero.gitbook.io/revhero-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://revhero.gitbook.io/revhero-docs/learn-revhero/top-tips/things-most-people-miss.md).

# Features worth knowing

Nine features already in your Revhero and RoomPulse account, what each one is for, and when to use it.

Each section below is one feature. It says where to find it, what it does, and the decision it helps you make. None of them need setting up, buying or asking for. They are already in your account.

## Reference Date — see the screen as it stood on an earlier day

**Find it:** Dashboard → filter bar → **Reference Date:**

**What it does:** it re-reports every widget as it stood on a day you choose. On the books, pace, pickup, demand and every KPI show the position you held that day. You get the reservation state as it stood then: what was confirmed at the time, with anything later cancelled or amended still counted as it was.

**Use it** when you review a rate decision. Today's numbers are not the numbers the decision was made on. Set the Reference Date to the day you last repriced a busy month, and read the same widgets.

It changes nothing in your data, and the **Reset** arrow clears it. Two widgets ignore it — [Competitor Rate Analysis](/revhero-docs/your-hotels-performance/dashboard/competitor-rate-analysis.md) and [Rate Recommendation](/revhero-docs/your-hotels-performance/dashboard/rate-recommendation.md) — because both are about what to do now.

## Dashboard filters — reach the exact number you need

**Find it:** Dashboard → filter bar → the **Room Type** and **Segmentation** badges, and the **Cancellations** checkbox

**What it does:** each filter narrows the figures on the screen to the part of the business you want to look at. The small count badge on each one shows how many values are selected, and the caption line underneath spells out the exact window you are looking at.

**Use it** to answer a specific question — one room type, one segment, one period — and read the badges again before you quote the figure anywhere else. A filter left on from an earlier question is the most common reason a Revhero number and a PMS report do not agree.

The **Reset** arrow only appears once something is off its default, so it is the quickest way to see that a filter is still on.

**Cancellations** is unticked by default. Revhero is showing you confirmed business, while a PMS report beside it may include cancelled reservations.

## Send vs Last — see how far each rate has moved

**Find it:** [Yielding Board](/revhero-docs/setting-your-rates/yielding-board.md) → Table View → **SEND** group → **Send vs Last**

**What it does:** it shows the difference between the rate you are about to send and the rate last sent for that row, as a percentage. Sort by it and the biggest moves come to the top.

**Use it** after a bulk update across a long date range. You know what you meant to change. This column shows the size of each change you actually made, so you can check the largest ones before you press **Send**.

After a send goes through it resets to 0 on those rows, which confirms revhero and your channel manager now hold the same rate.

## Event Log — the record of who changed what

**Find it:** [Event Log](/revhero-docs/automation/event-log.md) → set the date range → filter by **Source** and **Action Type**

**What it does:** it records every change on the property with a timestamp, who or what made it, and the value before and after. You open it, read it, filter it and download it. The entries are detailed, and the downloaded file is a working record rather than a summary — expect to spend time with it.

**Use it** when a rate is not what you remember sending, or when you want to see what other users and the system did while you were away. Filter to the dates and the action type first. Where two entries touch the same stay date, the later one is what the market sees.

Your filter choices are held in the page address, so you can bookmark a filtered view or send it to a colleague.

## Column layout — put the columns you decide with in front of you

**Find it:** [Yielding Board](/revhero-docs/setting-your-rates/yielding-board.md) → Table View → the column tool → **Customise** and **Pin** tabs

**What it does:** **Customise** shows or hides columns. **Pin** holds up to 6 columns at the left edge, so they stay in view as you scroll sideways.

**Use it** to build the layout your decisions actually need. Pinning Date, Day, Room Type, Board and PAX is a sensible start, then hide the columns you never act on.

Nothing is deleted when you hide a column. [Daily Performance](/revhero-docs/your-hotels-performance/daily-performance/customisation.md) has the same three controls.

## What is saved when you leave, and what is not

**Find it:** any table, after you close the tab and come back

| What                                                        | When you leave                                 |
| ----------------------------------------------------------- | ---------------------------------------------- |
| Column layout — shown, hidden, pinned, ordered              | Saved against you, for that property           |
| Filter bar — period, room type, segmentation, cancellations | Cleared on reload                              |
| Pending rate edits                                          | Discarded. They exist only until you send them |

**Use it:** set your layout once per property, because it follows you back. Treat filters as something you rebuild each session. And never leave the board with edits pending — send them, or write the dates down.

If two people describe "the same screen" differently, the middle row is usually why.

## Send Date — find the dates that have not been repriced

**Find it:** [Yielding Board](/revhero-docs/setting-your-rates/yielding-board.md) → Table View → sort **Send Date** ascending

**What it does:** **Send Date** records the last time each row was sent. Sorted ascending, the blank and oldest rows come to the top.

**Use it** to catch the dates a daily sweep passes over. Attention naturally follows the obvious dates — the weekend, high season, the next 2 weeks. A Tuesday in the shoulder season, 60 days out, is where revenue goes quietly missing.

You can run the same hunt from the other direction in [Daily Performance](/revhero-docs/your-hotels-performance/daily-performance.md): filter to a date range 60 to 90 days out, day of week Tuesday to Thursday, with **OCC** below your usual figure. Build that filter once — the layout saves.

## Daily Performance — find a soft week while there is still time

**Find it:** [Daily Performance](/revhero-docs/your-hotels-performance/daily-performance.md), set to the month 3 months out

**What it does:** it puts three columns beside each other — **RN** against **STLY**, **PU-7** for whether anything is moving at all, and **ONL** for how much is still open online.

**Use it** to find your weakest week in that month today. Found early, a weak week is a campaign, a package or a minimum stay decision. Found late, it is a discount.

| Example                       |                                                  |
| ----------------------------- | ------------------------------------------------ |
| Week 3 months out, RN vs STLY | −22%                                             |
| **PU-7** → **RN**             | 1 room in 7 days                                 |
| **ONL**                       | 38 of 50 still open                              |
| **What to do**                | **A package or a campaign, while there is time** |

## RoomPulse Alerts — let the market tell you when it moves

**Find it:** [RoomPulse](/revhero-docs/roompulse/roompulse.md) → [Alerts](/revhero-docs/roompulse/alerts.md) → **Add New Alert**

**What it does:** an alert watches your comp set and your channels, and emails you when something you defined happens. **Rate Change** fires when competitors move their rates. **Rate Comparison** fires when your price leaves a range around a market reference. **Parity Price Comparison** fires when a channel sells below your rate. **Sold Out Competitors** fires when a share of your comp set sells out.

**Use it** so the market reaches you between screen checks. Revhero and RoomPulse are one package and share one sign-on, so the competitor picture and your own rates sit side by side.

Set the number of competitors that must move before a Rate Change alert fires. Requiring a share of the comp set to reprice separates a market move from one hotel's decision.

## Next

* [Your daily habits](/revhero-docs/learn-revhero/top-tips/your-daily-habits.md) — where these fit into a routine.
* [Event Log](/revhero-docs/automation/event-log.md) — the record of every change.
* [Getting help](/revhero-docs/support/getting-help.md) — what to send us when something is wrong.

***

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